Privacy Policy

At SmartLiv, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices you have.

Information We Collect

When you shop with us or contact us, we may collect your name, email address, phone number, shipping address, and order details. Payment information is processed securely by our payment partner and is never stored on our servers.

How We Use Your Information

We use your information to process and deliver your orders, send order updates and tracking, respond to your queries, improve our products and service, and — only with your consent — send you offers and updates.

How We Protect Your Data

We use industry-standard security measures and process all payments through Razorpay with bank-grade encryption. We never sell your personal data to third parties.

Sharing of Information

We only share information with trusted partners who help us run our store — such as shipping and payment providers — and only to the extent needed to fulfil your order.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also unsubscribe from marketing emails whenever you wish.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can manage cookie preferences through your browser settings.

Contact Us

For any privacy-related questions, email us at hello@smartliv.store. This policy is governed by the laws of India.